P4P
2005 Measurement Year Patient Experience Questions from 2006 Patient Assessment
Survey (PAS)
Domain
|
Primary Care
Version (PAS)
2005
Measurement Year/2006 Payout |
Specialist Version
(PAS)
2005
Measurement Year/ 2006 Payout |
Weighting
|
|
Doctor-patient communication |
·
In the last 12 months, how often did your personal doctor listen
carefully to you? (Q#10) ·
In the last 12 months, how often did your personal doctor explain
things in a way that was easy to understand? (Q # 9) ·
In the last 12 months, how often did your personal doctor show respect
for what you had to say? (Q#15) ·
In the last 12 months, how often did your personal doctor spend
enough time with you? (Q#13) ·
In the last 12 months, how often did your personal doctor give you
easy to understand instructions about what to do to take care of the health
problems or concerns that were bothering you? (Q#11) ·
In the last 12 months, how often did your personal doctor seem to
know the important information about your medical history? (Q#12) |
·
In the last 12 months, how often did this doctor listen carefully to
you? (Q#9) ·
In the last 12 months, how often did this doctor explain things in a
way that was easy to understand? (Q#8) ·
In the last 12 months, how often did this doctor show respect for what
you had to say? (Q#14) ·
In the last 12 months, how often did this doctor spend enough time
with you? (Q#12) ·
In the last 12 months, how often did this doctor give you easy to
understand instructions about what to do to take care of the health problems
or concerns that were bothering you?
(Q#10) ·
In the last 12 months, how often did this doctor seem to know the
important information about your medical history? (Q#11) |
6% |
Domain
|
Primary Care
Version (PAS)
2005
Measurement Year/2006 Payout |
Specialist Version
(PAS)
2005
Measurement Year/ 2006 Payout |
Weighting
|
|
Overall ratings of care |
·
What number would you use to rate your personal doctor (0-10 scale) (Q#29) ·
What number would you use to rate all your
health care from all doctors and other health providers that you have
seen in the last 12 months? (0-10 scale) (Q#35) |
·
What number would you use to rate all your
health care from all doctors and other health providers that you have
seen in the last 12 months? (0-10 scale) (Q#33) |
3% 3% |
|
Specialty care |
·
In the last 12
months, when you tried to make an appointment to see a specialist, how often
did you get an appointment as soon as you needed it? Item included in
personal doctor survey not in specialist survey (Q#34) |
· What number would you use to rate this doctor (0-10 scale) item included in specialist survey not in personal doctor survey (Q#29) |
3% 3% |
|
Coordination of Care (New area of payment in 2006) |
·
In the last 12 months, when your personal doctor sent you for a blood
test, x-ray, or other test, how often did someone from your doctor's office
follow-up to give you the test results? (Q#20) ·
In the last 12 months, how often did your personal doctor seem informed
and up-to-date about the care you got from specialists? (Q# 19) |
·
In the last 12 months, when this doctor sent you for a blood test,
x-ray, or other test, how often did someone from this doctor's office
follow-up to give you the test results? (Q#19) ·
In the last 12 months, how often did this doctor seem informed and
up-to-date about the care you got from other doctors? (Q#18) |
6% |
Domain |
Primary Care
Version (PAS)
2005
Measurement Year/2006 Payout |
Specialist Version
(PAS)
2005
Measurement Year/ 2006 Payout |
Weighting
|
|
Timely care and service |
·
In the last 12 months, when you made an appointment for a check-up or
routine care with your personal doctor, how often did you get an appointment
as soon as you thought you needed it? (Q#4) ·
In the last 12 months, when you called your personal doctor’s office
with a medical question during regular office hours, how often did you get an
answer to your question that same day?
(Q#7) ·
In the last 12 months, when you called your personal doctor’s office
to get an appointment for care you needed right away, how often did you get
an appointment as soon as you thought you needed it? (Q#4) ·
In the last 12 months, when you called your personal doctor’s office
after regular office hours, how often did you get the medical help or advice
you needed? (Q#8) · Wait time includes time spent in the waiting room and exam room. In the last 12 months, how often did your visits to your personal doctor’s office start within 15 minutes of your appointment? (Q#6) |
·
In the last 12 months, when you scheduled an appointment with this
doctor, how often did you get an appointment as soon as you thought you
needed it? (Q# 4) ·
In the last 12 months, when you called this doctor’s office with a
medical question during regular office hours, how often did you get an answer
to your question that same day?
(Q# 6) ·
In the last 12 months, when you called this doctor’s office after
regular office hours, how often did you get the medical help or advice you
needed? (Q#7) ·
Wait time includes times spent in the waiting room and exam
room. In the last 12 months, how
often did your visits to this doctor’s office start within 15 minutes of your
appointment? (Q#5) |
6% |
NOTE: Italics refers to new questions contained on the 2006 Patient Assessment Survey (PAS). There are three composites, each weighted 6%: Doctor-Patient Communication, Coordination of Care, and Timely Care and Service. Overall Ratings of Care has two distinct questions, each weighted 3%; and specialty care has two distinct questions, each weighted 3%. Combined, the total weight for the patient experience domain is 30%.