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Online provider directories play an important role in helping consumers make decisions about their care and insurance coverage. Yet these directories are often incomplete and inaccurate—creating confusion and barriers to care.
For health plans and providers, maintaining provider directories is challenging, expensive, and time-consuming.
In 2016, state legislators passed Senate Bill 137 (SB 137), a comprehensive provider directory compliance law. SB 137 outlines requirements for publishing and maintaining accurate provider directory information based on uniform data standards.
To address industry challenges and regulatory requirements, a group including Blue Shield of California and the Department of Managed Healthcare chose IHA to lead the creation of a statewide, centralized provider directory database.
So now, we’re orchestrating an industry-wide movement to solve provider directory challenges with the Symphony Provider Directory.
Creating a solution to a decades-long, industry-wide issue like provider data management takes time. Follow along as we work together with health plans, providers, and industry leaders to simplify provider data management for all.
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